
Excellence and integrity drive everything we do ...
Culture
What it's like to work here
Benefits and Rewards:
Training and Development
Current Vacancies
Looking for work experience?
Find out more
At Town and Country we foster a culture where talented individuals are supported to produce their best work. We value innovative thinking, diverse insights and strive to offer an exceptional level of customer service through our expertise and professionalism.
The quality of our people will continue to be our key differentiator. We offer outstanding career opportunities and external recognition of our achievements includes being awarded the best local company for training and development and re-accreditation of the IIP Award.
There are many reasons why people choose to work at Town and Country and there are even more reasons why our staff decide to stay and build a career with us.
Our comprehensive range of HR policies provides a platform to support staff throughout their working life with us. Working Groups such as Communication Forum make sure that staff are listened to from the highest level and we ensure there is a strong diversity in the workplace by actively recruiting people from a wide range of ages and backgrounds.
As a business we are growing every day - enabling us to shape the future of Town and Country. If you want to be part of this and are seeking a role where you will be appreciated, rewarded and remunerated accordingly, take a look at our current opportunities.
We are excited about the future here at Town and Country.
"People are our greatest asset" is much more than a saying for us. "People come first" is an emotion experienced by every one of us.
We make working at Town and Country an enjoyable experience by providing a right balance between work and fun. Open-minded approach in all our endeavours is aimed at bringing out the best in you. We have created a very fair and straight-forward atmosphere that decides your position only on merits and not by extraneous factors.
'What the staff feel about us' is a matter of utmost concern for us and working groups such as our staff conferences and communication forum helps us understand the requirements to ensure high staff morale. The feedback received is converted to actions to ensure employee satisfaction.
We strive to provide an environment that is stimulating with high levels of motivation, empowerment and recognition, removing obstacles that hinder creativity. In this energised atmosphere we share successes while setting new standards of excellence.
Our flexible approach and people-first culture ensures that we can develop your strengths and maybe discover some hidden talents along the way! From day one you will be given real responsibility that will increase over time into independent leadership of your area of activities; whilst along this path you will receive the support and guidance you need to succeed.
At Town and Country you will face new and diverse challenges every day, dictated by the fast and ever-changing business we operate in.
Helping you to constantly grow and improve helps us as a company on the fast track to success. That's why we "grow from within" and why excellent training is vital to our mutual improvement. We have first class training programs tailored to your individual needs or to the function you will join. You will be able to participate in formal learning events to help develop your management, leadership or other business-related or personal skills and, more importantly for us, you will receive constant on-the-job coaching and training from your manager.
The governing theme in our organisation is the well being of our staff. The benefits we offer are on par with the best available.
Our rewards package is among the best in the industry and it is aimed at retaining existing and attracting new talent. The package caters to all positions across Town and Country. Rewards are based on performance, potential and market value.
Your growth in the company will be complemented by your own self-development. Our professional assistance/training programme offers you all encouragement in pursuing the course of your interest. You will get a very competitive starting salary and can expect to be rewarded highly if your performance is strong. But there is more. Our benefits include:
At Town and Country, we provide career development opportunities and a supportive environment to foster career self-management. We encourage regular, open, and honest communication between you and your manager.
Your manager will always work closely with you to ensure you get the right challenges to grow and the right support - be it coaching and on the job training or any other intervention needed to help you develop.
Everyone agrees people are an organisation's greatest asset. But at Town and Country we really believe it. People are at the heart of our business and our success depends on getting the best from them. That's why we are committed to developing its staff.
Training and Development of our staff is paramount to the Group. As Investors In People, the Group has a strong commitment to training and development and maintains a robust budget to support our plans. This demonstrates our commitment to creating a motivated workforce able to meet challenges and provide an excellent service for our customers. That's why our investment in training and development is among the biggest in the sector.
The emphasis we give to training helped us achieve re-accreditation as an Investor in People and be awarded with the Best local company for training and development.
In the summary of good practice, the IIP Assessor noted: "There is a strong commitment to learning and development across the organisation and opportunities for individuals to progress in their careers" "The training at TCHG is second to none."
The judges at Business Awards said our strong training and development programme could be used as a role model for other companies.
At Town and Country we recognise the value of "growing our own". So we recruit staff at all levels, who will develop personally and professionally to become our workforce of the future. By blending on-the-job experience with formal training, we equip our staff with the knowledge and skills to meet our future needs.
Our commitment to staff development includes opportunities for secondment, certificate programmes, professional training courses, coaching, mentoring and management development programmes.
We are also a member of the Kent Training Consortium which enables us to jointly source quality training at a reduced cost, run staff development programmes and build networking skills.
Board members and Tenants Representatives Committee members are also offered a range of training and awareness sessions to help them fulfil their roles.
The Group operates an effective appraisal system, which is carried out on a quarterly and annual basis. A comprehensive Induction programme provides clear guidance and ensures that all new staff will understand their role and the culture of the company.
Our service areas
Our core areas of business are Housing, Development and Property Services. The supporting functions include Finance, IT, HR, Company Secretary, Performance Review and PR & Marketing
Our selection process
We want to make sure that your talents and aspirations match those of Town and Country, so we will ask you to undertake a number of assessments to give us a good appreciation of your potential. Our selection process is designed to provide a best match between Town and Country and prospective employees. It is also designed to allow each candidate to express their ambitions, strengths and goals.
Work experience will give you a competitive edge in the employment market - it will tell employers that you have some understanding of what its like to work and that you will have gained some of the basic employable skills they want you to have.
These skills are likely to include:
team working
leadership
negotiation
sales & marketing
communication
problem solving
creativity
personal effectiveness
You will enhance and develop these skills throughout your career but gaining experience early on will give you a head start. It also means you are likely to have a more confident idea of the kind of job you are looking for. Hopefully you will have had the opportunity to try out a few different industry sectors. Don't forget it is a great way to meet new people!
If you would like some work experience with Town and Country contact the HR team. You will find the contact details under the vacancies heading on this web site.
If you are not sure what areas of work we can provide experience in, browse around our web site and check out the range of services we provide. Contact us 01892 501637.
You should have a fair appreciation by now of what a career at Town and Country has in store for you. If you like what you see, and would like to talk to us to discuss things in more detail, there are a number of things you can do
Contact us directly
Our HR Team are happy to take your call during office hours, Monday to Friday 8.30am - 5.00pm. Call us on 01892 501723 and we will only be too happy to help or email jobs@tchg.org.uk.
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Last updated: 25-08-2010