1. home

  2. about us

    1. Our mission, vision and values
    2. Senior staff
    3. Publications
      1. Spotlight - our residents' newsletter
      2. Our previous annual reviews and reports
    4. Our boards
      1. Town & Country Living Board Members
      2. Town & Country Foundation Board Members
      3. Resident Services Committee members
      4. Monson Homes Board
    5. our developments
      1. Future Developments
      2. Completed Developments
      3. Sherwood regeneration
      4. Areas where we work
      5. Development News
        1. Development News 2012
        2. Development News 2011
    6. environmental sustainability
    7. our documents and policies

  3. news

  4. residents

    1. rent, service charges & benefits
      1. Paying your rent
      2. paying rent by direct debit
      3. Getting help to deal with rent arrears
      4. Service Charges
      5. Income Management Team
      6. Claiming Housing Benefit
      7. Benefit changes are coming!
      8. Benefits calculators
    2. your home & tenancy
      1. Moving home
      2. Exchanging your home
      3. Setting up a joint tenancy
      4. How we deal with breaches of tenancy
      5. Tenants' right to buy
    3. You & your neighbours
      1. Dealing with harassment
      2. Report anti-social behaviour
    4. Your Neighbourhood Housing Manager
    5. Repairs & maintenance
      1. Report a repair
      2. Repairs, maintenance & improving your home
      3. Out of hours emergencies
      4. Heating your home
      5. Gas servicing
      6. Beating condensation
      7. Planned works customer satisfaction survey
      8. Health and Safety Advice about Asbestos
      9. Contractors' charter
    6. Services for older & vulnerable residents
      1. Sheltered accommodation
      2. sheltered schemes
      3. Elder abuse - don't suffer alone!
      4. The Telecare Alarm Service
      5. Community Support Service for Older Residents
      6. Garden maintenance scheme for elderly and disabled
      7. Our Support Team
      8. Adaptations to help the elderly & disabled
    7. Get involved
      1. Committees and Boards
        1. The Residents Consultative Forum
          1. RCF members
          2. RCF meeting schedule
          3. RCF agendas
          4. RCF minutes
        2. Would you like to influence our services?
        3. Resident Panels
          1. Diverse Needs panel
          2. Customer Services Panel
          3. Resident Involvement Panel
          4. Rents & Service Charges Panel
          5. Repairs & Maintenance Panel
          6. Neighbourhood Management panel
          7. Elderly services panel
          8. Meetings of our Resident Panels
      2. Other ways to be involved
      3. Residents and community groups
        1. Community Initiative Grants
      4. Mystery Shopping
    8. Rent a garage
    9. Information for homeowners
    10. Service commitments & performance
      1. Performance
    11. Complaints & feedback
      1. Make your complaint online
      2. Your compliments, feedback and suggestions
      3. Customer service standards
    12. Equality & diversity
    13. Translation, audiotape, large print & braille
      1. Translation
    14. Records, confidentiality & data protection

  5. communities

    1. communities
    2. money matters
      1. money advice referral form
      2. Saving energy, saving money
      3. My Home Contents Insurance
      4. Calculator, guides and links
    3. health & wellbeing
    4. friends of the foundation
    5. Get Involved
    6. foundation gallery

  6. find a home

    1. Homes to rent
    2. Homes to buy
      1. Homes to buy - coming soon
      2. New Build HomeBuy shared ownership
      3. Money advice
      4. Bank of solicitors
      5. Mortgages for teachers
    3. Ways to pay your rent
    4. Terms and conditions
    5. Enquiry form

  7. development

  8. careers

    1. about our business
      1. Culture
      2. Training and Development
      3. Benefits and Rewards
    2. what it's like to work here
    3. recruitment process
      1. How to make your interview a success
    4. graduate opportunities
    5. looking for work experience?
    6. find out more
    7. current vacancies

  9. contact us

    1. contact us
    2. contact town & country living
    3. when you contact us