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tchgorguk

News
July 14, 2021

Tell us your views about our ‘Tenants’ Right to Make Improvements’ policy

The Tenants Right to Make Improvements is a new policy outlining how TCH give tenants…
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Front cover image of the corporate strategy
News
June 14, 2021

Corporate Strategy 2021-2024

Our corporate strategy 2021-24 has just been published on our website, you can find it…
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repairs
News
May 19, 2021

Help influence our new repairs service

Our repairs contract is due to be reviewed and we’re currently procuring a joint venture…
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News
May 18, 2021

Tell us your views on our Tenancy Policy

We are currently reviewing our Tenancy Policy because we are going to issue most new…
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Graphic of a living room
AdviceNews
May 17, 2021

We’re ending the Home Contents Insurance we provide to residents

From the 1st August 2021 we are no longer able to provide you with home…
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News
April 21, 2021

Join one of our resident focus groups

Can you help shape our services? We are planning to hold a variety of  focus…
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magnifying glass focusing on paper housings
News
April 15, 2021

Town & Country Housing residents selected for housing ombudsman resident panel

Town & Country residents selected for new Housing Ombudsman Resident Panel Congratulations to residents Terry…
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News
April 15, 2021

Our roadmap to post Covid services

On Monday 12 April we entered step two of the government’s four-step roadmap out of…
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Coronavirus cells in an electron microscope. 3D illustration
AdviceNews
January 11, 2021

Sevice update – national lockdown January 2021

We’ve written to all residents to update you about our services during the current lockdown.…
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Coronavirus
December 23, 2020

Getting support with mental health

The impact of coronavirus will be influencing our lives in different ways, including affecting many…
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AdviceNews
December 15, 2020

Christmas fire safety tips

Town and Country Housing considers your safety a priority. We hope you enjoy the Christmas…
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Uncategorized
December 2, 2020

Meet Swale apprentice Melissa Edwards

We’re proud to be able to offer apprenticeship opportunities through our contracts, such as with…
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News
December 2, 2020

Are you worried about a neighbour?

Over the first and second lockdowns we’ve tried to telephone those residents who may need…
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Annual Report 2019-20
December 1, 2020

Pilot project to improve our sheltered accommodation

Our over 55’s sheltered accommodation schemes have benefitted from kitchen and bathroom upgrades
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News
December 1, 2020

Resident surveys

From Tuesday 1st December, IFF Research will be conducting surveys on our behalf. As everyone…
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Uncategorized
November 9, 2020

Service Charges review

In January 2020, the panel began a review of service charges, focusing on improving transparency…
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