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CommunityNews
March 9, 2020

Memory Lane Cafe nominated for Queen’s Award

The Memory Lane Café, a volunteer-led project for residents with dementia and memory problems has…
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CommunityNews
February 19, 2020

Residents at Ardenhurst enjoy a late Christmas dinner

This month, The Ardenhurst community opened up their communal lounge and shared a late Christmas…
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News
January 27, 2020

Resident scrutiny and governance – please tell us what you think.

We currently have 11 resident scrutiny panel members who undertake in-depth service reviews and make…
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News
January 14, 2020

Latest outcomes from the resident scrutiny review 

In December 2019, the panel concluded their review of leasehold & shared owner services and…
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Uncategorized
January 8, 2020

Leasehold and Shared Owner Services

In February 2019, the panel commenced their 8th review of leasehold & shared owner services,…
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AdviceNews
December 20, 2019

Christmas fire safety tips

Town and Country Housing considers your safety a priority. We hope you enjoy the Christmas…
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Action For Happiness logo
EventGeneral Information
November 13, 2019

“Happiness cafes” support wellbeing across southeast

Action for Happiness’ “Happy Cafés” are popping up across the United Kingdom and beyond, but…
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parsonage road, rusthall, after retarmacing
Estate ImprovementsNews
October 31, 2019

Estate improvements ensure smooth running at Parsonage Road, Rusthall

We are proud that as part of our External Planned Works programme, we could deliver…
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News
October 29, 2019

Reception opening times – outcome of our consultation

In September, we informed you that we are considering closing our reception at Monson House,…
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News
October 16, 2019

Your feedback is valuable in helping us shape our services

You may have noticed that there are now regular surveys in this email newsletter. Your…
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AwardsNews
October 2, 2019

Audrey Sturley Court, Tunbridge Wells, takes gold!

We are delighted to announce that Audrey Sturley Court in Rusthall won ‘Gold’ for the…
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NewsTraining
October 2, 2019

Getting help to get online

This October sees Get Online Week. A week where partners, volunteers and communities come together…
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People sorting garbage into recycle bins illustration
News
October 1, 2019

Tunbridge Wells: Your new recycling and waste services

New recycling and waste services started across the Tunbridge Wells borough this week.
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General interestsNews
September 25, 2019

Improvements made at Wiltshire Way, Tunbridge Wells

We are delighted to have recently made improvements to Wiltshire Way in Sherwood, Tunbridge Wells,…
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News
September 17, 2019

Monson House reception’s proposed reduced opening hours

Following a continued review to improve our services, we are considering closing our reception at…
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AdviceNews
September 14, 2019

Are you eligible for the Warm Home Discount?

You could get £140 off your electricity bill for winter 2019 to 2020 under the…
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News
August 28, 2019

Changes to recycling collections coming in Tunbridge Wells

Starting from 30 September, 2019, TCH residents living in Tunbridge Wells will be able to…
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News
August 28, 2019

Getting smart: New smart meters to be rolled out

In line with new government measures, TCH would like to make tenants aware that from…
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kent housing awards 2019
AwardsNews
August 13, 2019

KHG Excellence Awards 2019 open for entries

Have you come across an example of great service from our housing team? Perhaps you…
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News
August 13, 2019

Introducing the Community Safety Team

The Community Safety team was formed to offer a more proactive approach to supporting residents…
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all pay logo with text 'update' in black
Uncategorized
July 30, 2019

allpay introduces new checkout

Our payment processing service, allpay, has announced a new checkout system designed to make paying…
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House key on a house shaped silver keyring in the lock of a door
AdviceInformation
July 2, 2019

Kent housing organisations’ ‘Key Amnesty’ scheme a success

Participants in last month’s Key Amnesty scheme are pleased to announce that the scheme was…
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Woman with purse
AdviceNews
June 30, 2019

Is your child leaving full-time education this year?

Children in your household coming out of education can mean big changes to your income.…
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News
June 14, 2019

TCH Foundation-backed charity DAVSS receives Queen’s Award

We are delighted that local charity, Domestic Abuse Volunteer Support Services (DAVSS), has received the…
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News
June 5, 2019

Key Amnesty Month – what is it and why is Town & Country involved?

June is Key Amnesty Month and housing organisations across Kent are coming together to ask…
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News
June 4, 2019

How is your estate services contractor performing?

We’d like to know if you are happy with the ground maintenance and cleaning services…
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AdviceTraining
May 24, 2019

Get support at the futURe store

The futURe store opened in the Royal Victoria Shopping Centre, Meadow Road entrance, as a…
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