Please be careful of rogue traders claiming to be working on our behalf.
From time to time we hear reports of trades people claiming they are undertaking work on our behalf and once the work is done, they charge the resident. It is important to remember:
- No Town & Country Housing contractor would attend your home without an appointment being made beforehand.
- You would never be expected to pay one of our contractors directly for any work carried out. If we agree any rechargeable work with you, we would arrange payment after the work is completed.
- Our staff and contractors will always have proof of working on behalf of Town & Country, in most cases this will be an ID Badge, please make sure you check before you let anyone in.
- If you are in any doubt, politely ask the person to wait, close your door and call us to check. Do not call the number on their ID card.