We have recently been alerted to a rogue caller at one of our Hailsham properties claiming they need to undertake a cylinder check as instructed by us and that it would cost the tenant £90 upfront, none of which is true.
Swale Heating is our sole gas contractor and undertake all our gas servicing and repair work. You would never be expected to pay an operative directly for any work carried out unless there was a recharge. In this instance we would arrange payment after the work is completed.
You can now track all our Swale operatives through their tracking portal. This not only shows you where your Swale operative is but also includes a photo so you know what your operative looks like.
If you are unsure of any trade operative calling at your door, please either contact us or ring Swale Heating on 0800 011 3139 for gas-related services.