August 11, 2022
Love Where We Live Awards
We’re delighted to be sponsoring the Good Neighbour Award in the Love Where We Live…
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July 20, 2022
Legionella Policy Update
We have recently reviewed our policy for managing Legionella. We've updated it to make sure…
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July 20, 2022
Corporate Strategy Consultation
We have recently developed a new corporate strategy 2022-25 to reflect our current priorities. The…
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July 20, 2022
Operations Director Update
Our current Operations Director, Jo Ellis, will be retiring from Town and Country Housing at…
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July 14, 2022
Face to face energy advice from Green Doctors, Thanet
Green Doctors are offering face to face consultations for anyone worried about their energy bills.…
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July 14, 2022
Abseiling for roof and gutter repairs
We’re always looking for new ways that we can be more efficient and save money.…
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July 14, 2022
Update on fencing repairs
Since “Storm Eunice”, we’ve had a lot of fencing repair jobs reported. We’re making progress…
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June 20, 2022
Town & Country Housing and Rosebery consider joining forces
Town and Country Housing and Rosebery Housing Association are looking at an opportunity to form…
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June 13, 2022
Win up to £250 in our energy advice competition
Use our free energy advice service, delivered by our partner AgilityEco, to be in with…
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June 9, 2022
You said, we did
Here are just three changes we have made from listening to you and learning from…
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June 7, 2022
Meet Neighbourhood Housing Manager, Anthony Perekekeme
We spoke to one of our Neighbourhood Housing Managers, Anthony, about his role at Town…
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May 9, 2022
Your feedback has influenced our repairs policies
Thank you to all residents who took part in our focus groups. These sessions were…
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February 28, 2022
Latest on our services following lifting of Covid-19 restrictions
In February, the Government announced an end to all remaining coronavirus restrictions in England as…
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February 10, 2022
Value for money (VfM) strategy
We are currently reviewing our VfM strategy and would like your help to continue to…
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February 9, 2022
Update to our repairs service
Advance notice: Emergency only repairs service on Thursday 31 March and Friday 1 April to…
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February 8, 2022
Getting your annual gas safety check could win you £100 in shopping vouchers!
Help us to keep you and your neighbours safe by granting us access to your…
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December 13, 2021
Update from our repairs policies surveys and focus group
A big thank you to everyone who responded to our recent surveys or took part…
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October 14, 2021
Are you eligible for the Warm Home Discount?
You could get £140 off your electricity bill for winter 2021 to 2022 under the…
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September 17, 2021
Resident scrutiny panel member’s invited to speak at CIH’s annual conference
The Chartered Institute of Housing's (CIH) annual conference is a national event for housing associations,…
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September 13, 2021
Getting ready for winter – does your heating work?
To make sure your home is ready for the cold months ahead, there are some…
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August 18, 2021
Proposal for Catalyst Housing to join Peabody Group
We wanted to let you know about a proposal for Catalyst to join Peabody Group.…
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June 14, 2021
Corporate Strategy 2021-2024
Our corporate strategy 2021-24 has just been published on our website, you can find it…
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April 15, 2021
Town & Country Housing residents selected for housing ombudsman resident panel
Town & Country residents selected for new Housing Ombudsman Resident Panel Congratulations to residents Terry…
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September 8, 2020
Meet Gary, Estate Contract Officer
Estate Contracts Officer, Gary shares his experience working on our estates helping to keep them…
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July 23, 2020
Recognising the need to do more about equality & diversity
You may be aware that the ‘Black Lives Matter’ movement has been at the forefront…
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May 27, 2020
Community Safety Team here for you
Town & Country’s specialised Community Safety Team deal with anti -social behaviour reports and incidents.…
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May 9, 2019
Town and Country Housing joins Peabody
Town and Country Housing has today joined Peabody. The move enables Town and Country to…
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July 18, 2018
Money Support Success – Living day to day
Children coming out of education can mean big changes to a family’s income. Joanne* had…
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May 4, 2018
Money Support success – solving more than one problem
Sarah was referred to the money support team due to financial difficulty as a result…
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April 4, 2018
Money Support Success – Getting it right
What would you do if you were told the benefit payments you had been receiving for…
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February 26, 2018
Meet Vitra, Neighbourhood Housing Manager
Vitra joined Town & Country a year ago as Neighbourhood Housing Manager managing more than…
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February 14, 2018
Money Support Success – A little help can go a long way
We offer free and confidential money support to all our tenants. Our team provide budgeting…
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December 1, 2017
Money Support success – Working together as a family
If your child is leaving education, you could see big changes to your income. Sarah*…
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October 26, 2017
Money Support success – getting out of rent arrears
Money Support Officer, Sally explains how a simple misunderstanding of the processes under the latest…
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September 25, 2017
Money Support success – supporting through anxiety and worry
Maria* was clearly struggling to cope following the death of her mother 18 months ago.…
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