tchgorguk 0 AdviceFrequently Asked QuestionsRepairs & Maintenance January 25, 2021 Be careful of rogue traders Please be careful of rogue traders claiming to be working on behalf of us. Read…Read More
tchgorguk 1 AdviceNews January 11, 2021 Sevice update – national lockdown January 2021 We’ve written to all residents to update you about our services during the current lockdown.…Read More
tchgorguk 0 AdviceNews December 15, 2020 Christmas fire safety tips Town and Country Housing considers your safety a priority. We hope you enjoy the Christmas…Read More
tchgorguk 1 News December 2, 2020 Are you worried about a neighbour? Over the first and second lockdowns we’ve tried to telephone those residents who may need…Read More
tchgorguk 0 FeedbackNews December 1, 2020 Resident surveys From Tuesday 1st December, IFF Research will be conducting surveys on our behalf. As everyone…Read More
tchgorguk 0 AdviceNews September 28, 2020 Service Charge Statement If you pay service charges, you should soon receive your letter about the actual service…Read More
tchgorguk 1 News September 14, 2020 As it’s Gas Safety Week... We would like to thank all our residents who have…Read More
tchgorguk 2 News September 10, 2020 Update on our housing team We are currently reviewing some of our housing staffing resources to try to deliver the…Read More
tchgorguk 0 Case Studies September 8, 2020 Meet Gary, Estate Contract Officer Estate Contracts Officer, Gary shares his experience working on our estates helping to keep them…Read More
tchgorguk 2 News July 23, 2020 Recognising the need to do more about equality & diversity You may be aware that the ‘Black Lives Matter’ movement has been at the forefront…Read More
tchgorguk 0 EventNews July 20, 2020 Learn more about resident scrutiny Learn more about resident scrutiny TCH will be participating in National Scrutiny Week from 27…Read More
tchgorguk 2 News May 27, 2020 What have the resident scrutiny panel been up to? The panel enjoying their first virtual meeting via Zoom! Since April 2014, the resident scrutiny…Read More
tchgorguk 1 AdviceNews May 27, 2020 Community Safety Team here for you Town & Country’s specialised Community Safety Team deal with anti -social behaviour reports and incidents.…Read More
tchgorguk 1 CommunityNews March 9, 2020 Memory Lane Cafe nominated for Queen’s Award The Memory Lane Café, a volunteer-led project for residents with dementia and memory problems has…Read More
tchgorguk 1 CommunityNews February 19, 2020 Residents at Ardenhurst enjoy a late Christmas dinner This month, The Ardenhurst community opened up their communal lounge and shared a late Christmas…Read More
tchgorguk 0 FeedbackNews January 27, 2020 Resident scrutiny and governance – please tell us what you think. We currently have 11 resident scrutiny panel members who undertake in-depth service reviews and make…Read More
tchgorguk 0 News January 14, 2020 Latest outcomes from the resident scrutiny review In December 2019, the panel concluded their review of leasehold & shared owner services and…Read More
tchgorguk 0 Case StudiesEmploymentGeneral interestsNews December 4, 2019 Countrywise Repairs’ community investment continues to enrich lives Countrywise Repairs has recently been funded and has delivered a number of projects to benefit…Read More
tchgorguk 0 EventGeneral Information November 13, 2019 “Happiness cafes” support wellbeing across southeast Action for Happiness’ “Happy Cafés” are popping up across the United Kingdom and beyond, but…Read More
tchgorguk 3 General interestsNewsOpportunity November 13, 2019 Walking for Health comes to Tunbridge Wells Walking for Health already has over 360 walk schemes across the country, offering 1,800 weekly…Read More
tchgorguk 0 Estate ImprovementsNews October 31, 2019 Estate improvements ensure smooth running at Parsonage Road, Rusthall We are proud that as part of our External Planned Works programme, we could deliver…Read More
tchgorguk 0 FeedbackNews October 29, 2019 Reception opening times – outcome of our consultation In September, we informed you that we are considering closing our reception at Monson House,…Read More
tchgorguk 0 AdviceEmploymentInformation October 28, 2019 Find your Aspirations with Porchlight Porchlight's Aspirations is bringing support to people who are struggling with their mental health and…Read More
tchgorguk 1 FeedbackNews October 16, 2019 Your feedback is valuable in helping us shape our services You may have noticed that there are now regular surveys in this email newsletter. Your…Read More
tchgorguk 0 AwardsNews October 2, 2019 Audrey Sturley Court, Tunbridge Wells, takes gold! We are delighted to announce that Audrey Sturley Court in Rusthall won ‘Gold’ for the…Read More
tchgorguk 0 NewsTraining October 2, 2019 Getting help to get online This October sees Get Online Week. A week where partners, volunteers and communities come together…Read More
tchgorguk 0 News October 1, 2019 Tunbridge Wells: Your new recycling and waste services New recycling and waste services started across the Tunbridge Wells borough this week.Read More
tchgorguk 0 General interestsNews September 25, 2019 Improvements made at Wiltshire Way, Tunbridge Wells We are delighted to have recently made improvements to Wiltshire Way in Sherwood, Tunbridge Wells,…Read More
tchgorguk 0 FeedbackNews September 17, 2019 Monson House reception’s proposed reduced opening hours Following a continued review to improve our services, we are considering closing our reception at…Read More
tchgorguk 0 AdviceNews September 14, 2019 Are you eligible for the Warm Home Discount? You could get £140 off your electricity bill for winter 2019 to 2020 under the…Read More
tchgorguk 3 General InformationNews August 29, 2019 Thank you for your MyHomeOnline feedback! Thank you to all residents who shared their feedback on the new-look MyHomeOnline ; one lucky resident…Read More
tchgorguk 1 News August 28, 2019 Changes to recycling collections coming in Tunbridge Wells Starting from 30 September, 2019, TCH residents living in Tunbridge Wells will be able to…Read More
tchgorguk 0 News August 28, 2019 Getting smart: New smart meters to be rolled out In line with new government measures, TCH would like to make tenants aware that from…Read More
tchgorguk 0 AwardsNews August 13, 2019 KHG Excellence Awards 2019 open for entries Have you come across an example of great service from our housing team? Perhaps you…Read More
tchgorguk 3 News August 13, 2019 Introducing the Community Safety Team The Community Safety team was formed to offer a more proactive approach to supporting residents…Read More
tchgorguk 0 AdviceInformation July 2, 2019 Kent housing organisations’ ‘Key Amnesty’ scheme a success Participants in last month’s Key Amnesty scheme are pleased to announce that the scheme was…Read More
tchgorguk 0 AdviceNews June 30, 2019 Is your child leaving full-time education this year? Children in your household coming out of education can mean big changes to your income.…Read More
tchgorguk 0 News June 14, 2019 TCH Foundation-backed charity DAVSS receives Queen’s Award We are delighted that local charity, Domestic Abuse Volunteer Support Services (DAVSS), has received the…Read More
tchgorguk 2 News June 5, 2019 Key Amnesty Month – what is it and why is Town & Country involved? June is Key Amnesty Month and housing organisations across Kent are coming together to ask…Read More
tchgorguk 3 FeedbackNews June 4, 2019 How is your estate services contractor performing? We’d like to know if you are happy with the ground maintenance and cleaning services…Read More