Customer Service

We want to provide you with the best possible service, however there may be times when you are not happy and wish to complain. When a customer complains we will treat the complaint seriously and investigate it fairly.

What formats do you provide information in?

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Information for all We ensure that access to our services is available to everyone. An important part of this is the information we supply. We can translate it into other...

How can I make a complaint?

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We want to provide you with the best possible service, however there may be times when you are not happy and wish to complain. When a customer complains we will treat the complaint seriously and investigate it fairly. This article explains our complaints process and how you can make a complaint.