Every year we send you a letter explaining your rent increase and your service charge statement.
Your service charge statement sets out the services you receive and your estimated share of the cost of these services.
To help you understand your statement
‘Your service charges’ can help you understand your service charge statement and explain what the services include.
You should have received a copy of the Frequently Asked Questions with your rent increase letter and service charge statement, however if you need more information you can download our Interactive PDF below.