Frequently Asked QuestionsMoney & debt advice

How do payment agreements work?

By October 19, 2018 No Comments

Being in debt and having rent arrears can be a scary and challenging time.

If you are having financial difficulties, it is important you let us know as soon as possible. The earlier you talk to us, the easier it will be to help you get back on track.

Depending on your circumstances, we would look to make an arrangement with you to pay off your arrears gradually.

Keeping up with your payments

If we make a payment agreement with you, it’s important that you keep to it and make the full payments each time.

If you’re struggling to pay the agreed amount, please contact us and talk to us about it. We may be able to agree a different arrangement or help you with budgeting.

If you stop making the payments or pay less than was agreed, you could risk losing your home.