As your landlord, we have to make sure that your home is safe and so every year operatives from Swale Heating visit all of our homes with a gas supply to carry out the gas safety check.
As part of the check, the operative makes sure that tenant owned gas appliances such as gas cookers or fires are safe to use. Sometimes, they find that they are in an unsafe or dangerous condition. In these cases, the appliance will be capped off so it cannot be used again.
If this happens to you, you can either have it repaired or have a new one fitted by a Gas Safe registered engineer.
Once the new appliance is fitted you must advise us.