From Tuesday 1st December, IFF Research will be conducting surveys on our behalf.

As everyone continues to be impacted by Covid-19 and the government restrictions, we feel it is important to check in with our residents to make sure that the services we are offering are helpful and accessible. We value all feedback; we analyse the survey responses and comments  and use them to help ensure that our strategic decisions and day-to-day services meet your needs and priorities as residents.

IFF will be surveying a sample of residents who’ve had contact with us in the last three months as a way of gauging how well we have been able to respond to your needs during the pandemic and what we can do to make sure that we continue to improve our services. Please consider taking a few minutes to take part in the survey if you’re contacted, your feedback helps to influence the services you receive. Thank you.