In most cases we arrange to meet new tenants at their new home before they sign their tenancy agreement. Sometimes a tenancy agreement is signed at the time of the first viewing. In both cases you will be welcomed to your new home and we will go over many of the practicalities of moving in.
You will be asked to watch a series of videos and answer a few simple questions about moving in, what to expect from us and what we expect from you.
You will be asked to set up and pay your rent by Direct Debit.
All information can be found on the website and within the My Home Online Customer portal.