Frequently Asked QuestionsYour health & safety

Why can’t I keep items in the communal areas?

By November 14, 2019 No Comments

To keep our tenants as safe as possible, we have introduced a zero-tolerance policy when it comes to storing personal items (i.e. bikes, buggies and more) in communal areas of properties. This will start on 1st December 2019.

Regular inspections will be carried out by our Estate Contracts Officers, Neighbourhood Housing Managers, our cleaning contractors and on occasions, the Fire & Rescue Service. Any personal items identified during these inspections will be disposed of immediately, as we do not have the facility to store items.

Additionally, we will not be responsible for the loss of these items and under no circumstances will compensation be paid for items that have been disposed of.

This means that nothing can be left or kept in any communal area, including shared garden and grassed areas, hallways, stairways, landings and meter of other cupboards. All items left in communal areas will be removed.

This includes but is not limited to:

  • Bikes & scooters
  • Prams, buggies & pushchairs
  • Furniture &white goods
  • Tools
  • Footwear
  • Doormats
  • Pictures
  • Toys
  • Recycling bins
  • Plants

Protecting you and others

This measure has been introduced with the health and safety of our residents and visitors in mind. It is hugely important that nothing that is a potential hazard is left in communal areas.

In the event of a fire, items obstructing entrances or hallways can make it extremely difficult for tenants to evacuate a building and can delay the fire service getting to a fire, putting your life and the lives of others at risk. In addition, flammable items may also create a fire or smoke hazard causing further risk to yourself and others.

We understand how sometimes it can feel more convenient to store a buggy or bike outside your property, but we must prioritise the safety of residents and do everything we can to ensure indoor and outdoor spaces are kept clear. We ask you look for storage solutions inside your home, such as temporary shelves and/or hooks, under-bed drawers and bookcases instead of using communal areas.

Please help us to help you keep you and your neighbours safe.

If you have any queries about fire safety in your building please contact us to discuss them.