Your health & Safety

Find out about fire safety, keeping your home safe when you go away, how to avoid getting ill from legionella and details of your home content insurance

Why can’t I reopen my fireplace?

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While it may be tempting to reopen a solid fuel fire, it is extremely dangerous to do so.

Gas Safe Register’s top ten tips

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1. Have all your gas appliances, including boilers, gas cookers and gas fires, safety checked annually 2. Always use a Gas Safe Registered engineer to fit, fix and check gas...

Dealing with flying ants

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Warm weather often brings with it swarms of flying ants going off to mate. We understand that they can be considered a pest so here are some tips for dealing with them, but ants, like all creatures, have a purpose in our eco-system.

Barbecue Safety

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Enjoy your barbecue but be aware that cooking over hot coals can be dangerous. It’s easy to be distracted whilst cooking, especially when you have friends or family around. To...

How do I deal with pests?

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Pest control is the responsibility of the tenant unless the problem occurs in a communal or shared area, such as a shared roof space, communal bin store/ hall/ garden. Pests...

Why can’t I keep items in the communal areas?

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It’s really important that nothing which could be hazardous to residents or visitors is placed in any communal area. This includes corridors and stairwells in blocks of flats and outdoor communal areas such as gardens and grassed areas which all need to be kept clear.

How can I deal with swarms of bees or wasps?

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Swarms of bees and wasps can be common during the warmer months and are your responsibility to deal with. This article explains the different options.

My gas appliance has been capped off what can I do?

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The article explains why we sometimes have to cap off gas appliances in our homes and what you need to do if it happens.

Are the contents of my home insured?

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We have arranged Home Contents Insurance for all our social renting residents since from 1 August 2016.

How do I keep myself safe from a fire?

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Everyone should be protected by a working smoke alarm so if your home does not have one please contact your local fire and rescue service.

How can I keep my home safe?

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Here are some simple ideas you do to keep yourself and your family safe…

Should I make a fire evacuation plan?

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Fires happen when you least expect them and you will only have a short time to take action so take some time to make a fire evacuation plan…

Why do I need an annual gas safety check?

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By law, we are required to conduct an annual gas safety check at your home on any gas appliances that we have installed…

I think I may have Asbestos?

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What is Asbestos? Asbestos is a naturally occurring fibre material that was commonly used in building materials between 1900 and the later 1990s. When asbestos ages or becomes damaged it...

What do I do if I am going away?

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Whether you are going away for a few days or a few months here are a few simple things to remember that will help keep your home and possessions safe.

How do I avoid getting ill from legionella?

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If you’ve been away from your home for a period of time, bacteria can multiply in your cold and hot water systems increasing to high levels.